Updates To Privacy Policy Must Announce?

MobileUp Software updates Privacy Policy and introduces a new security enhancement

May 24, 2018

By MobileUp Software

Notice of Updated User Policies

We have updated our Privacy Policy to give our customers greater security, transparency, and control of their personal data online. This included new information before the General Data Protection Regulation (GDPR) went into effect for European union residents on May 25, 2018.

Our Privacy Policy is on our website at https://world wide web.mobileupsoftware.com/privacy-policy/.
If you have any questions about these updates, please contact us at support@mobileupsoftware.com .

Security Enhancement: Ii-Step Email Authentication

MobileUp Software has added an enhancement for user authentication by including a two-step process for clients who employ (or wish to use) email addresses to verify the credentials of their mobile app users.

This enhancement will exist active in all accounts on Thursday, May 31, 2018.

These screens testify a sample workflow from your app users' point of view every bit they go through the new login process. Please read on for more of import information about this new functionality.

For clients currently using email addresses for login purposes:

This update will appear automatically for the mobile users of your app. There is nothing you demand to do in your ambassador tools to activate it.
Existing users of your app will remain logged in and can access the app as usual.
New users (or current users if they manually log out) will be taken through the two-pace process when they try to log in to the app.
- The user will enter the current fields required for login, including their electronic mail address.
- Once an email address is submitted, a user volition receive a lawmaking in their inbox.
- The user needs to enter that lawmaking into the app in the input field provided.
- If the user doesn't receive the code, he or she tin can retry to obtain a new lawmaking past tapping the provided link.
- A verification code is valid for threescore minutes and will then expire. Users should request a new code in the app if the one they have arrived more than sixty minutes earlier they try to utilize it.
- The login process will reject an wrong or expired code and allow the user to re-enter the lawmaking or request a new i.
- If the code is correct, the login process will verify that the fields entered match a valid user record stored in the system. If successful, the user is logged in. If unsuccessful, the user is notified that the login failed and they can get-go the process once again or contact you for assistance.
- Once a user successfully completes the two-stride dominance, they volition remain logged in and exercise not need to echo the process unless they manually sign out.

For clients who use other user credentials (e.1000. fellow member numbers, phone numbers, nascency dates, etc.) instead of email addresses for login purposes:

Although the new lawmaking volition exist in identify, nothing will change for app administrators or app users. No action is required.
That said, app administrators should consider using the two-step login process in the futurity. Here are a few things to know and evaluate earlier making this change:
- 2-step hallmark provides another layer of security for the login process as users must 1) enter an email accost in the app and 2) be able to call up a valid verification code sent to that inbox.
- Email addresses go the business relationship identifier field instead of the current field (e.g. fellow member numbers, phone numbers, birth dates, etc.) for your app.
- You demand to be confident that your school or association has valid e-mail addresses for your users before making this change.
- If interested in changing to two-step hallmark using electronic mail addresses, delight contact usa at support@mobileupsoftware.com for assistance.

Source: https://mobileup.io/privacy-policy-update-and-security-enhancement-announcement/

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